Technical Support Specialist :
The primary role in this position will be to provide computer support, troubleshooting, and problem solving. The Technical Support Specialist will provide technical support and trouble-
shooting to customers by performing a question diagnosis while guiding users through step-by-step solutions. Support will be provided on the phone and via email by clearly communicating technical solutions in a user-
friendly, professional manner. Representatives will perform related work as required.
Duties and Responsibilities :
Ability to meet deadlines and handle multiple priorities.
Excellent English; verbal and written communication skills.
Ability to document procedures and processes for non-technical users.
Problem solving and critical thinking skills also required.
Understanding of information needed to support business processes and decisions.
Demonstrated ability to effectively communicate internally and externally in both written and oral form.
Ability to learn new software and hardware, interact positively with others, and successfully manage time.
Skills and Qualifications :
Basic coding skills
Basic knowledge of HTML, CSS, Jscript
Basic MS Dynamics Familarity
Demonstrated proficiency in typing and English grammar
Solid project planning and project management skills
Must be able to analyze data and provide insights
Ability to work under pressure and multitask
Comfortable inter acting with senior management
Must possess strong time management capabilities and ability to prioritize
Must be able to successfully communicate via telephone, email, and person-to-person
Candidate must have good interpersonal skills and strong problem solving capabilities
Passionate, committed, and high level of energy
Must be a self-starter, energetic, and results driven
Basic knowledge on Software Programming is required
Benefits : Competitive pay
Comfortable and fun working enviornment
Opportunities to grow within the company
Santo Domingo applicants only.*
Añadir a los favoritos
Eliminar de mis favoritos
Debes iniciar sesión en tu cuenta para agregar este empleo a tus favoritos. Haz clic en "Continuar" para acceder a tu cuenta o crear una cuenta nueva. Luego de iniciar sesión, podrás ver y organizar tus favoritos tanto en nuestro sitio web como en la aplicación móvil.